Refund & Cancellation Policy

  1. Hotel Booking Cancellation

    ≥ 7 days before check-in: 100% refund
    3–6 days before check-in: 50% refund
    < 3 days or no-show: No refund

  2. Event Registration Cancellation

    ≥ 10 days before event: 100% refund
    5–9 days before event: 50% refund
    < 5 days: No refund

    **Note:** Certain event registration fees may be marked as non-refundable during registration due to the nature of the event, advance vendor bookings, or competitive entry conditions. This will be clearly mentioned on the event page or registration form.

  3. Processing Notes

    Refunds (if eligible) will be processed within 7–10 business days to the original payment method.
    Refunds are handled via Razorpay's refund gateway.
    Transaction fees, if any, are non-refundable unless due to technical errors.

  4. Non-Refundable Situations

    Force Majeure (natural disasters, pandemics, lockdowns)
    User errors or incorrect booking details